Are any of these true for you?
01.
You’re the CEO, CFO or COO (or similar) of an Aged Care Provider
02.
Providing superior service to residents is vital but your funding and staff are stretched already
03.
Meeting compliance, accreditation and data protection requirements is a must but not easy
04.
Your IT systems are adequate but, for service and governance, there’s room for improvement.
Have you tried to fix any of them by:
Asking the IT team to upgrade systems but they were already stretched maintaining operations and Business as Usual
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Hiring a new CIO but this increased costs, involved a long ramp-up and you were limited to the experience of one
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Contracting a Tier-2 Business Consultant but this added to costs, you weren’t convinced about vendor neutrality and they only advised; they didn’t fix the problem.
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How Adscensio can help you streamline your Wholesale Distribution operations
Unbiased Current State Audit
First thing, we’ll conduct an audit of your current technology state. This will show clearly what IT systems you have and their inter-relations and -dependencies, how they support your staff and operations, how your IT team works, and where the gaps, overlaps and weaknesses lie. This is the first step in working out where to go from here.
Impartial Benchmarking
If your IT systems have been built or combined over time, it might be hard to see how they compare with others. We can help here. We benchmark your systems against best practice for practical metrics like costs, trends, vendor performance as well what new systems are emerging that could benefit your situation. By doing this, we can accurately pinpoint where the problems are and how to fix them.
Outcome-focused Strategy and Roadmap
Armed with your current technology state and industry Best Practice, our next step is to devise a practical strategy and roadmap to achieve it. We also apply our own in-depth knowledge of the wholesale distribution industry with your detailed knowledge of your own operation. That way, the roadmap will deliver the exact business outcomes you seek, covering vendors, technologies and approaches to streamline your operations and efficiency.
Vendor Evaluation, Sourcing & Management
We’re proudly vendor agnostics; we don’t mind which vendors or technologies are chosen, so long as they do the job. Apart from appraising the options, we can interview, negotiate and select vendors on your behalf, taking care of this time-consuming and difficult process. We can also manage contracts, oversee operations and monitor performance against your stated business objectives once the technologies and vendors are chosen. It’s up to you.
Service Provider Transition
Our current state audit may suggest that you need a Managed Service Provider or, if you already have one, that improvements could be made. If change is needed, we’ll handle it for you, logically and impartially, working with any external parties and your team to ensure a smooth transition without impacting on your service to participants.
Being an Independent IT Partner
Our role is clear: to help you get more from your IT systems and vendors and to help your IT team and staff to carry out their roles with fewer obstacles. We don’t favour vendors or technologies and, where possible, will work with what you have. If something doesn’t need fixing we won’t waste your time or money fixing it. Our goal is to be the impartial IT adviser you can depend on to help you achieve your goals.
Who is a good fit With Adscensio?
In our experience, aged care providers who share some of these features are a good fit with us:
· You are an established provider employing more than 200 staff
· You operate more than one aged care facility in Australia
· You want to provide the best care to residents and feel that technology should be helping
· You want to retain staff and give them the support they need to deliver quality care
· You think that your technology investment should deliver better value or outcomes
· You’re happy to embrace change if it improves levels of care, efficiency or compliance.
If this sounds like you, contact us for a complimentary Technology Fitness Consult.
During this 30-minute phone consult, you’ll appraise your technology landscape using our Technology Fitness Index. As a result, you’ll see clearly where you need to focus to raise your service and governance performance.
